Shipping Policy
Last updated: 26 September 2025
At Smiths Jewellery Ltd, we aim to deliver your order quickly and securely. Please review our shipping terms below.
1. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped.
2. United Kingdom
| Service | Delivery Time | Cost | Notes |
|---|---|---|---|
| Standard | 2–5 business days | £5.99 | Tracked |
| Standard (Orders £50+) | 2–5 business days | Free | Tracked |
3. European Union (EU Countries)
| Country | Service | Delivery Time | Cost |
|---|---|---|---|
| Belgium | Standard International | 3–12 days | €17.19 |
| Belgium | Express International | 3–8 days | €34.40 |
| Germany | Standard International | 3–12 days | €17.19 |
| Germany | Express International | 3–8 days | €34.40 |
| Spain | Standard International | 3–12 days | €17.19 |
| Spain | Express International | 3–8 days | €34.40 |
| France | Standard International | 3–12 days | €17.19 |
| France | Express International | 3–8 days | €34.40 |
| Ireland | Standard International | 3–12 days | €17.19 |
| Ireland | Express International | 3–8 days | €34.40 |
| Italy | Standard International | 3–12 days | €17.19 |
| Italy | Express International | 3–8 days | €34.40 |
| Netherlands | Standard International | 3–12 days | €17.19 |
| Netherlands | Express International | 3–8 days | €34.40 |
| Romania | Standard International | 3–12 days | €17.19 |
| Romania | Express International | 3–8 days | €34.40 |
| Sweden | Standard International | 3–12 days | €17.19 |
| Sweden | Express International | 3–8 days | €34.40 |
| Slovakia | Standard International | 3–12 days | €17.19 |
| Slovakia | Express International | 3–8 days | €34.40 |
4. Other International Destinations
| Country | Service | Delivery Time | Cost |
|---|---|---|---|
| United States | Standard International | 4–18 days | $32.43 |
| Canada | Standard International | 4–18 days | CA$44.90 |
| Australia | Standard International | 4–18 days | AU$49.23 |
| United Arab Emirates | Standard International | 4–18 days | AED 119.13 |
| Kuwait | Standard International | 4–18 days | £23.99 |
| Saudi Arabia | Standard International | 4–18 days | SAR 121.65 |
| Switzerland | Standard International | 4–18 days | €27.51 |
| Norway | Standard International | 4–18 days | €27.51 |
5. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or local taxes. These are the responsibility of the customer.
6. Delays
While we work with trusted couriers, delivery times are estimates and may be affected by customs clearance, courier delays, or factors beyond our control.
7. Contact Us
For shipping questions, please contact us:
📧 info@smithsjewellery.com
📞 +44 20 3488 6396
📍 Smiths Jewellery Ltd, 60 Tottenham Court Road, Office 329, London, W1T 2EW, United Kingdom